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Privacy Policy

At HighAir Expeditions, we are committed to protecting your personal information and ensuring transparency about how we use it. This Privacy Policy outlines the types of data we collect, how we use it, and the rights you have in relation to your personal data.​

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1. What Information We Collect?

We collect personal data necessary for planning and operating your expedition, including:

  • Name, address, nationality, and contact information;

  • Passport details and travel documents;

  • Health and dietary information;

  • Emergency contact information;

  • Payment and billing information;

  • Travel preferences, trip details, and accommodation needs.

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This information may be provided directly by you or via third parties such as travel agents, booking platforms, or companions booking on your behalf.

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2. How We Use Your Information?

We use personal information to:

  • Arrange and deliver travel services;

  • Ensure your safety and accommodate dietary or medical needs;

  • Provide customer support and communications;

  • Manage bookings and payments;

  • Comply with local regulations and safety protocols;

  • Improve our services through feedback and analytics.

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3. Sharing Information with Third Parties

We may share your personal data with trusted partners only when necessary for the operation of your trip, including:

  • Local accommodation providers;

  • Tour and transport partners;

  • Emergency medical personnel, if required;

  • Government authorities, only when legally obligated.

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We do not sell or trade your data to third parties.

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4. Photos and Media

We may take photos and videos during expeditions for promotional purposes. By participating, you consent to the use of your image unless you opt out in writing. If a professional photographer is present, consent will be requested explicitly.

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5. Security and Storage

We take reasonable steps to safeguard your data against unauthorized access, misuse, or disclosure. Sensitive data (such as payment info) is encrypted. Your data is stored only for as long as necessary for operational, legal, or service-related purposes.

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6. Data Transfers

Due to the international nature of our services, your data may be stored or processed in countries outside your own, in accordance with applicable privacy laws and protections.

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7. Your Rights

You may at any time:

  • Request access to or correction of your personal data;

  • Request deletion or restriction of your data;

  • Withdraw your consent for data use (which may affect service provision);

  • Request a copy of your stored personal information.

For residents of the EU/EEA, your rights under the GDPR apply, including the right to data portability and to lodge a complaint with a supervisory authority.

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8. Children’s Privacy

We do not knowingly collect personal information from individuals under 18 without parental or guardian consent.

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9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website or services constitutes your acceptance of the revised terms.

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10. Contact Us

For any questions or requests related to your personal data, contact: info@highair-expeditions.com​

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